Melanie, Diane & Jen were excellent to work with to purchase our first home. Instead of the process being stressful, they were reassuring, helpful and accommodating. Melanie was very patient with us, honest and gave good advice. I was pleased to work with her as she was easy to talk to and open. I felt I could relate to her. She has a great sense of humour, was always cheerful and walked us through this challenging process with ease.