Photo Courtesy City of Ottawa

We just bought our first home and can’t thank Melanie enough for all her help! We knew very little about what to look for in a home and Melanie guided us through every step. She made sure we took our time to figure out what we wanted and not rush into something. She always gave her honest opinions about every house we looked at and we are so so happy with the house we chose! We would highly recommend Diane and Jen realtors. Thank you!!

- Katrina & Will

We have worked with Diane & Jen both buying and selling 3 times over the years and cannot say enough about their dedication, industry savvy and the great team they have supporting them. On top of all that they are really just fantastic people to work with.

- Shane & Rob

This is the second time I’ve bought a house through Melanie, first time selling and I have to say she is fantastic! I was recommended to Diane & Jen through a friend when I moved to Ottawa and they put me in touch with Melanie. I have nothing but good things to say about them and recommend them to everyone looking for a realtor. Always professional, kind, compassionate, caring and very knowledgeable about all areas of Ottawa.

- Nicole

You and Diane have made this experience so pleasant and positive. Selling a house , changing jobs, moving to another country and leaving the city you have lived in for many years is very stressful. You both helped me navigate a major life change and a period of anxiety and pressure. I am very happy to have had you as my realtors and will certainly recommend you strongly to anyone who asks. 

- Barbara

Until my wife and I met with Diane & Jen, we thought that the motto “meet and exceed customers’ expectation”, is only a desirable goal that cannot be achieved by anyone. Diane & Jen were able to transform our view towards such matter. Last year we decided to move from one of the Ottawa suburbs to downtown. We were worried that our modest budget was not reconcilable with the prime location and an in-decent-state building we were looking for. Well, thanks to the unmatched professionalism displayed by Diane & Jen, we were able to find to find the condo we were looking for, at the desired location, within our budget, and in a relatively short period of time.

- Arjanit & Julinda

Diane & Jen were quick to understand my needs and steer me in the right direction. Their professionalism and warmth made the process of finding a suitable home a lot less stressful than it could have been. Thanks, Diane & Jen! You made it seem easy.

- Laurie

I was extremely pleased with Diane and Jen’s service and expertise for the recent sale of my house. From the initial meeting, everything was made clear and great advice was given in relation to all aspect of the sale such as pricing, when to put it on the market, staging and more. Tracy was amazingly efficient and proactive in helping things run smoothly behind the scenes for me, as well. When you hire these ladies, you are hiring a team dedicated to getting you through the selling process with ease and care. I would recommend them without hesitation.

- Gina

We bought our home through a member of the team – Melanie Wright! She is a very good real estate agent. She is fast in action and responses. She quickly arranged times to visit homes we were interested in, which was one of the reasons we could seize a good deal and purchased a nice home in a good location. She is patient, friendly and knowledgeable. We are first-time homebuyers, and we tend to ask a lot of questions. Melanie patiently shared her opinions and offered a lot of useful information. It was a wonderful experience working with with Melanie. We will definitely be more than happy to recommend her to our friends!

- Lily & Jonathan

Diane & Jen are amazing! I’ve enjoyed working with them on the sale of my last home, the purchase of this home as well as it’s sale! I have sought to work with them as I trust them fully, really appreciate their approach, and their seamless team work. I will be seeking their services for the purchase of my next home when I return to Canada.

- Monique

Working with Melanie was an absolute joy. We had initially met her at an open house and when we decided it was time to purchase a home, she was our immediate choice. Even before we were her clients, she took the time to understand who we were and what we were looking for. Then, upon becoming clients she went above and beyond in representing us and seeing to our best interests. We are very glad we got to work with Melanie and we wouldn’t hesitate to recommend her!

- Ibk & Lisa

Overall, we just feel so lucky that we had Diane & Jen’s expertise and help with this process, and that everything worked out so perfectly. This was a tough market in which to sell our type of house, and Diane offered very smart advice in urging us to hold off on making an offer until we had serious interest in our place. Throughout the summer as we had showings on our place, we appreciated how organized and professional your office was, and how quickly Diane & Jen followed up with feedback from prospective buyers. Whenever we felt discouraged or weren’t sure of the next step, Diane was always happy to explain and provide encouragement. It’s very obvious how well she and Jen understand the Ottawa market, and we benefitted from that knowledge again and again.

When it came time to buy the house we loved, of course we ended up with an unexpected bidding war at the last minute. I remember talking to Diane on the phone that afternoon and when I told her I was stressed, she said, “Relax. This is what you hired us for.” It’s true, and it all worked out in the end: her expert advice and calm negotiating got us our house, and I’m not sure that would have happened with another realtor going to bat for us. We felt throughout this process that Diane & Jen wanted the best for us and were there to represent our interests—we trusted them implicitly, and that was more than earned. 

I can’t say enough about the expertise, attentiveness, warmth and professionalism Diane & Jen (and their whole office) brought to this process. Thanks to them, we have our “forever home” in an up-and-coming neighbourhood, and we can’t wait to move in and start the next chapter of our lives. 

Thank you for everything,

- Shannon & Geoff

Jen & Diane are great realtors. They are professional, organized, and provide service that is definitely above average. They give great advice throughout the buying and selling process. We have recommended them to friends on several occasions and will continue to do so! Thanks Jen & Diane for making selling our house easy!

- Amanda & Jackie