“Thank you both for selling our home. We are very pleased with the end result, and know that it was your professionalism and expertise that made all the difference in bringing the right purchasers and then closing this deal. Thank you also for your kind interest in our well being, and for soothing our ruffled feathers and jagged edges! It has been a great pleasure working with you, and you can be sure we will recommend you to friends and family.”
Carolyn & Dan
“We were very pleased with our home selling experience with Diane & Jen, all the more so because we have not bought or sold a home for almost 30 years. We liked their professional straightforward approach. Our home is an unconventional one and it required the full use of their market knowledge. Ours was a positive and successful experience and we would warmly recommend them both to others.”
Christopher & Victoria
“Thanks again for such a great experience. The feeling that I got from your website couldn’t have fit the reality of what I wanted any better. I’m glad I took a leap with it and I would recommend you to anyone.”
Gordon
“Great experience selling my home with Diane & Jen, just as it was buying my home with them. They understood my situation and my need to sell quickly. I was impressed how they were able to generate so much interest in my place so quickly. Thanks for helping me sell in 2 days!”
Dave
“The website provided great information on Diane & Jen as an introduction. Meeting them in person helped confirm the information on the website. We appreciated that there was no pressure to list the property and were not made to feel that we would inconvenience them if we did not. Appreciated the quality of the images and professionalism of the video used to market the house.”
Cathy & Dan
“We felt very comfortable dealing with both of you. The low pressure approach was very much appreciated. You made yourselves available at all hours and on weekends, which was very important to us because of our odd work schedules.”
Brendan & Jennifer
“Your professionalism and knowledge of the current housing market provided us with the tools we needed to feel comfortable in both the buying and selling process. We really appreciated your timely and informative emails. Your negotiation skills were imperative to helping us get what we wanted in both our new home and selling our current place. We can’t think of any area in need of improvement. We enjoyed working with both of you and will be sure to recommend you. You are a great team!”
Christine & Marc
” Great job! Thanks once again for all the help.”
Michael & Meagan
” You debunked many false stereotypes we had about agents. We never felt pushed, our time and choices were important to you, and it was always a relaxed environment.”
Lisa & John
” Thanks so much! We were impressed with your product, and thought you gave us superior service, as evidenced by our success. You made us feel confident and comfortable. We will be eager to refer anyone to you as an agent.”
Dino & Keltie
” We felt so at ease going through this process of buying our new home. We felt supported and understood even though the process of buying your first home can be terrifying. We will certainly recommend this team to all of our friends and family.”
Elizabeth & Philip
“ As we settle into our new home, we appreciate how quickly you both managed to find for us what was right. You accommodated our thoughts and needs, turning what was potentially a tense few days and weeks into quite an enjoyable experience.”
Barbara & David
“You guys were fantastic! Thanks for making our move to Ottawa such an easy and enjoyable process.”
Jennifer & Ray
“They listened to what we wanted, explained what the expectations of the market were, prepared us well for the offer process and negotiated well to secure us the property.”
Kathy
“We felt that they were very knowledgeable about building quality and we were very pleased they shared their expertise with us. They really listened to what we wanted and made sure to keep us on track. They were always on time and we were very happy with their prompt communication.”
Tara & Alex
“Once again I appreciated the help and guidance provided by Jen and Diane. I can always rely on them to guide me through a somewhat intimidating process and do it so expertly. I would strongly recommend Jen and Diane to my friends and family and am happy to have worked with them again. Thank you for making it all seem so easy!”
Sarah
“Thank you, thank you, thank you! Words can’t express how thrilled Nick and I are about selling and buying our new home. You made this process fun for us and we couldn’t have done it without you and all your hard work. Diane and Jen you are a fantastic team and not only exude empathy but gave us confidence that we would be successful at selling and find the perfect new home. Thank you for your tireless work! Your knowledge of the market, immediate follow up, honesty, feedback, sensitivity and professionalism is top notch. We hope you know how amazing you are. Thank you so much.”
Alicia & Nick
“You provided a calm presence as well as timely and continually sound advice. You took the time to get a sense of who we are and our dispositions. This was valuable in creating a comfort zone for us during the process of buying and selling.”
Carole & Ben
“You did a great job! You gave us helpful suggestions for preparing the house for showings. You presented the house fabulously on the MLS listing. Your negotiation skills were terrific – $19,000 over the asking price. Wow!
Pat & Jack
“We really enjoyed working with you both. We will definately call you when we move again!
Diana & Daniele
“As first time homebuyers we relied heavily on Jen and Diane for information and guidance. Their honesty and support was invaluable and made an intimidating process far more relaxed and comfortable.”
Natasha & John
“The property which they sold had a number of challenges, but Diane came up with a number of suggestions which dealt with the challenges and facilitated the sale. I also appreciated the feedback on showings and relevant activity in the market in the neighbourhood.”
Richard
“We appreciated your availability as well as the level of effort you put in following up with agents after visits. Using your services has proven to us that a Broker is an added value. Thank you!”
Huges & Manon
“This was one of the easiest and most enjoyable house buying experiences for me. You completely seized my needs and requirements, likes and dislikes. To be honest, I’d bought it in my heart before even laying eyes on it. Thanks to you, I have the perfect fit.”
Isabelle
“We are so blessed to have had you both in our corner…you are at all times professional, hard-working, creative and sensitive to the varying needs of your clients (including hand-holding as necessary). Thanks again!”
David & Jennifer
“Thank goodness for Diane and Jen, who both quickly sold my house and helped me buy my new home. They are a dynamic and professional team that gave me the information, experience, and insight to make good decisions. They were supportive, frank, and enthusiastic – I would trust them to my friends and family.”
Mark
“Selling my home was a stressful experience but both Diane in our initial steps of the sale, and Jen in the completion, kept me informed and helped alleviate any concerns I had. Deepest thanks to both!!”
Fran
“Clear communication, knowledge of area market, sense of humour. Would gladly recommend them to others.”
Elmer
“We came to you with a bit of a challenge – buying a house from abroad with only 1 1/2 weeks in Ottawa. From our initial meeting we both felt calm and confident and knew we were in great hands. We were impressed with your ability to make things happen and your expert advice in negotiations. Thank you so much for all your help, we love our new home and can’t wait to move in.”
Ryan & Angela
“Diane and Jen were a solid team who put themselves in our shoes, provided us with honest professional advice on buying in the Glebe and did so in a truly neighbourly fashion.”
Lucie & Craig
“Purchasing a house or condo is stressful in many ways but Diane and Jennifer gave us excellent advice as we went along. They listened closely to us, were very honest and nevery pushy. We loved doing business with them. A very good team.”
Louise & Jacques
“As first time home buyers, we really appreciated the time you spent with us – familiarizing us with the market, the homes and the home buying process in general. You were both so knowledgeable on the homes and neighbourhoods in Ottawa that you saved us countless hours of searching for the information ourselves. You calm and collected approach put us at ease immediately. We knew we were in capable hands and would, in time, find the home for us.”
Sarita & Colin
“Thanks a tone for all of your hard work in helping us to find a house. We are very excited and happy about or new home. It is a good match for us. Your patience and support allowed that match to happen. As well, your knowledge of the house prices was invaluable. We will happily recommend you to anyone we know who is looking to buy or sell a house.”
John & Jesse
“Diane and Jen were very quick to respond to our calls and were always very accommodating to our requests for viewings. We felt that they were forthcoming and knowledgeable about the housing market and were able to assist us in making informed decisions and, we felt, sound decisions in our house purchase.”
Kelly & Kelly
“From our initial meeting ‘til the signing of the counter offer, you have provided informative and excellent guidance. I’ve enjoyed the process immensely. Thank you for all your collective efforts in selling my house.”
Jim
“We really appreciated your honesty, sense of humour and low pressure approach. We never felt any pressure or judgment and we did not feel a lot of stress considering how quick and crazy the experience was. We also really appreciated all the advice you provided re: lawyer, inspector, etc… and the overall general market knowledge & advice during buying. We also liked the fact that you had a “team” approach and felt comfortable with both of you. So thank you for an overall really positive experience. We’ll be sure to recommend you to friends who are moving!”
Derek & Christine
“Top notch, couldn’t have asked for more! Special ‘Thank You’, for saving me from a completely unnecessary last minute appraisal as an add-on condition for my mortgage.”
Jean
“Jen and Diane are exactly the people we wanted in our corner both buying our new home and selling our old one. Resourceful, patient and calm, they were always available, always up to date. They’re skillful listeners who really ‘got’ our quirky needs and let us decide which house was right for us. When it came to selling our place they were really on our side. They had great advice, abundant knowledge and were skillful negotiators.”
Chris & Irene
“Diane and Jen are a great team! Their knowledge and expertise served us well in finding the perfect property. They were always prompt, patient, and professional! We relied on them heavily during the property search and came to trust and value their honesty and opinions. They also went that extra mile to refer their contacts in the legal, construction, and trades world to ensure the purchase process was seamless. We highly recommend this dynamic duo!”
Jennifer
“Thank you so much for all of your efforts in helping us to find our first home. Your energy, enthusiasm and professionalism made our home buying adventure both enjoyable and stress-free. You made us feel comfortable throughout the whole process and we really enjoyed working with you. We would recommend you to anyone looking to buy a home in Ottawa. Thanks again for making buying our first home such a fun and memorable experience.”
Kathy & Carlos
“Due to some of its features, my house was particularly challenging to sell. In addition, there was a time crunch because I had already purchased a new home and the possession date was fast approaching. But Diane and Jen’s persistence and skillfulness landed us a buyer in the nick of time. As a team they really complemented each other and were a great pleasure to work with.”
Lauren
“They were very professional, friendly, thorough with details and knowledgeable of the field. I would definitely contact them again should I decide to do another transaction and/or recommend them to family and friends.”
Michele
“I appreciated Jen and Diane’s professionalism, infinite patience and resourcefulness. Home hunting can be a frustrating and stressful experience but you were unfailingly supportive and encouraging.”
Anne
